Privacy Policy
Welcome to ANTAANA ("we," "our," "us"). We are committed to protecting the privacy and security of the personal information of our users, customers, and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, courses, and e-commerce store.
By using our website and services, you consent to the data practices described in this policy.
Information We Collect
We collect information from you in several ways, depending on how you interact with our services.
a) Information You Provide to Us Directly:
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When you purchase a course or book: We collect your name, email address, physical address, and payment information to process your transaction and provide you with access to the content.
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When you purchase from our pet shop: We collect your name, billing and shipping addresses, email address, phone number, and payment information to fulfill your order and provide customer service.
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When you contact us for a consultancy: We collect your name, email address, phone number, company name, and details about your inquiry to respond to your request and provide our services.
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When you sign up for our newsletter: We collect your email address to send you marketing and promotional communications.
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When you create an account: We collect your name, email address, and a password to manage your account and provide a personalized experience.
b) Information Collected Automatically:
When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include:
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Log data: Your IP address, browser type, operating system, pages viewed, and the date and time of your visit.
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Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze website traffic, remember your preferences, and for marketing purposes. You can control the use of cookies at the individual browser level.
We use the information we collect for the following purposes:
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To provide and manage our services, including processing your course registrations, e-commerce orders, and consultancy requests.
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To communicate with you, respond to your inquiries, and provide customer support.
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To personalize your experience on our website and to deliver relevant content and advertisements.
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To process payments and prevent fraudulent transactions.
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To analyze website traffic and user behavior to improve our services and content.
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To send you marketing and promotional emails about our products and services, where you have provided your consent.
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To comply with legal obligations and to protect our rights and interests.
We do not sell, rent, or trade your personal information. We may share your information with trusted third parties in the following circumstances:
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Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processors, shipping companies, email marketing platforms, and website analytics providers. These third parties are contractually obligated to protect your information and only use it for the purposes for which it was disclosed.
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Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or investigate fraud.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the transaction.
We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We use a combination of physical, technical, and administrative safeguards to secure the information we collect online. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take steps to remove that information from our systems.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Effective Date" at the top of this policy. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ANTAANA LLC
info@antaanallc.com